Veronica - Customer Service Manager

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Activity overview

Latest activity by Veronica - Customer Service Manager
  • Veronica - Customer Service Manager created an article,

    Am I able to make a one time purchase?

    If you sign up, you get get 25% off every order — and FREE shipping! Plus, you're in control! Skip, pause, or cancel whenever you feel like it. If you prefer a one-time splurge, no problem! Just cl...

  • Veronica - Customer Service Manager created an article,

    Am I able to add, remove or modify the items in my subscription?

    If you need help modifying the items in your subscription, please contact our Customer Support team at Info@TREHouse.com or call 855-873-5633.. Alternatively, you can use the live chat feature on o...

  • Veronica - Customer Service Manager created an article,

    How can I change the Shipping Address on my Subscription?

    Updating your shipping address in your account will not automatically change the address on your subscription order. To update the shipping address for your subscription, please reach out to our Cu...

  • Veronica - Customer Service Manager created an article,

    How many mg of the proprietary blend are in each product?

    Syrup  50mg per bottle, each bottle contains 23 servings.  Gummies 2mg of the blend per gummy. Each bag contains 15 gummies  Chocolate Bars  1.5mg of the blend. Each bar contains 15 squares

  • Veronica - Customer Service Manager created an article,

    Do you give away samples?

    While you can’t simply call in and get a free sample of one of our fabbo products, you can sign up for our email list and get a heads-up on every “free sample with purchase” special. We do this eve...

  • Veronica - Customer Service Manager created an article,

    Are free gifts and samples subject to state shipping restrictions?

    We wish that we could share our dank goodies with everyone. Unfortunately, some states restrict what we can and cannot send to your address. If you’re not sure what the laws are in your area, check...

  • Veronica - Customer Service Manager created an article,

    How do I remove a free gift or sample from my cart?

    To remove a sample or free gift from your order, simply click the “x” to the right of the item in your cart. It works exactly as if you added an extra item to your cart and wanted to remove it.

  • Veronica - Customer Service Manager created an article,

    My Subscription order has a Free Gift with purchase, will I be charged for the item on my renewal?

    If you've made a purchase for a subscription product on a day we are running a free gift with purchase, you will receive your free gift with the purchase, but it will not be included on your renewa...

  • Veronica - Customer Service Manager created an article,

    Can I make changes to my payment method for my subscription?

    You can easily manage your subscription by visiting your My Account page. Just look for the Subscriptions section.     Under Actions, you can select change payment to edit, remove or modify your p...

  • Veronica - Customer Service Manager created an article,

    My discount code is not working on my subscription order

    If you have a non-subscription product in your cart, the discount will only be applied to the non-subscription products. Discounts and promotion codes cannot be applied towards subscription items a...