General

Product

Orders

• Do I need a medical marijuana card to order these products?
• TRĒ House Order Processing Time
• What is the Signature Service Fee?
• What is Age Checker?
• Why is my Order on "Hold"?
• A product is out of stock. When can I order it?

Shipping

• Will my order be shipped discreetly?
• Shipping During Warm Weather
• Do you offer free shipping?
• How long will my order take to arrive?
• Where will my order be shipped from?
• Which locations can you ship to?

About Cannabinoids

• THC-P
• HHC
• Delta 10 THC
• Delta 9 THC
• Delta 8 THC

Customer Support

• How do I use my promotional coupon code?
• How do I contact TRĒ House Customer Support?

Returns

• Product Return/Exchange and Refund Policy

Payment

• What is the Sezzle Payment Option?
• What options are there for payment?
• Will you charge sales tax on my order?
• Does TRĒ House accept Paypal?

Wholesale

• How do I set up a TRĒ House wholesale account?

Account Management

• How do I reset my password?
• How do I log into my TRĒ House account?
• How do I change my saved billing and shipping addresses?
• How do I add or update my payment method?
• How do I see my recent order history?

Subscribe & Save

• How does Subscribe & Save work?
• My discount code is not working on my subscription order
• How can I skip my next Subscription payment?
• How can I change the Shipping Address on my Subscription?
• Am I able to add, remove or modify the items in my subscription?
• Can I make changes to my payment method for my subscription?

Affiliates

• Do you have an affiliate program?

Free Gifts & Sample

• Do you give away samples?
• Are free gifts and samples subject to state shipping restrictions?
• How do I remove a free gift or sample from my cart?