Unfortunately, we cannot guarantee that we will be able to cancel your order.
Our Team is available Mon-Fri 8am-5pm PST. Please use the live chat feature, submit a ticket by emailing us at info@trehouse.com or give us a call at 855-873-5633 and allow our team to confirm your cancelation.
As long as your order hasn't already been processed, we'll do our best to cancel your order.
If you have already received a tracking number and see a "Label Created" status, this means your order has been picked, packed, and is now just waiting to hop on the carrier’s delivery adventure along with other packages!
At this stage, we are unfortunately unable to cancel the order, however, we can assist with a return.
Thank you for your understanding.