Veronica - Customer Service Manager
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Recent activity by Veronica - Customer Service Manager-
How long does the Mushroom chocolate take to kick in?
One or more pieces of shroom chocolate can take an hour or more to kick in, depending on what you’ve eaten that day and other bioavailability factors, like height, weight, and body composition.If y...
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How do I change my saved billing and shipping addresses?
Please NOTE: If you've already placed your order and need to make a change to your shipping address, please contact our Customer Support team immediately by using the Live Chat feature, sending us ...
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My tracking number says “delivered,” but I haven’t received my package.
Sometimes, people steal packages. That’s why Glitterbombs exist. If you suspect your package has been lost or stolen, please contact your local mail carrier ASAP for more info.Sometimes packages ar...
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Why did I get an email stating I still have items in my cart after ordering?
Cookies! No, not the delicious kind—the internet kind, which are helpful but inedible. If you shopped on our site from multiple browsers or tabs, our system probably read it as two identical, but s...
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Am I able to make a one time purchase?
If you sign up, you get get 25% off every order — and FREE shipping! Plus, you're in control! Skip, reschedule, or cancel whenever you feel like it.If you prefer a one-time splurge, no problem! Jus...
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Are the Mushroom chocolates Vegan/Nut Free?
These chocolates are not Vegan, our Mushroom Chocolate Bars do contain dairy.While we do not add nuts to our Mushroom Chocolate Bars, they are manufactured on equipment that processes products cont...
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There's an item missing from my shipment.
It is extremely rare for an item to be missing from a shipment, so be sure to check your package thoroughly. Our products are pretty small, so it’s easy to drop or misplace the item when you open y...
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There’s a charge on my card, but I didn’t receive an order confirmation email.
When an order is placed, we automatically send a confirmation with the purchased items and order number to the email provided. If you don’t see this email in your inbox, check your junk and spam fo...
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How do I cancel my subscription?
You can easily cancel your subscription by visiting your My Account page. Just look for the Subscriptions section. Once there, select Edit, for the item you'd like to cancel. Scroll down and se...
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How much chocolate should I eat?
If you’re just beginning your shroom adventures or looking for a chill microdose, one chocolate square is perfect.Need a little more oomph? Four mushroom chocolate squares are ideal for those choco...