Veronica - Customer Service Manager
- Total activity 180
- Last activity
- Member since
- Following 0 users
- Followed by 3 users
- Votes 0
- Subscriptions 93
Articles
Recent activity by Veronica - Customer Service Manager-
How many mg of the proprietary blend are in each product?
Syrup 50mg per bottle, each bottle contains 23 servings. Gummies 2mg of the blend per gummy. Each bag contains 15 gummies Chocolate Bars 1.5mg of the blend. Each bar contains 15 squares
-
Why can't I see my saved payment method at checkout?
Payment methods can only be saved for Subscription Orders. For a faster checkout experience, you can log in or sign up for Shop Pay, which saves your payment method. To assign a payment method fo...
-
Which locations can you ship to?
To purchase from TRĒ House, you must be 21 years of age or older. All online orders require either age verification via AgeChecker (free!) at the time of checkout or Adult Signature Service ($7 fee...
-
A product is out of stock. When can I order it?
If you’re interested in ordering a product that’s currently out of stock, all you have to do is join the waitlist we provide for the product! Once that baby’s back in stock, we’ll shoot you an emai...
-
Am I able to add, remove or modify the items in my subscription?
Yes, under Subscriptions within your account, you can modify the items in your subscription by selecting the Edit option. To CHANGE or SWAP the items for a different product, select Edit, then s...
-
Do mushroom products contain THC or show up on a drug test?
There isn't anything in our mushroom products that will make you fail a drug test. They do not contain THC, although we do carry a variety of different THC products on our website, our mushroom pro...
-
Why has TRĒ House reached out about an invalid address?
If we’re alerted to an invalid address, we’ll reach out to you to see if any parts of the address are inaccurate and make sure we have a valid shipping address. This helps to ensure that you don’t ...
-
How do I see what’s in my cart?
There is a cute lil’ shopping cart in the upper right-hand corner of trehouse.com. All you have to do is click on the shopping cart icon and a window will pop up and show you the quantity, prices, ...
-
Can I make changes to my payment method for my subscription?
You can easily manage your subscription by visiting your My Account page. Just look for the Subscriptions section. Under Actions, you can select change payment to edit, remove or modify your p...
-
How long does the Mushroom chocolate take to kick in?
One or more pieces of shroom chocolate can take an hour or more to kick in, depending on what you’ve eaten that day and other bioavailability factors, like height, weight, and body composition.If y...