Veronica - Customer Service Manager
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Recent activity by Veronica - Customer Service Manager-
Can supplements or medications affect how well the Mushroom products work?
Our natural nootropic mushroom blend is super powerful and has incredible mood-enhancing benefits. However, as powerful as our blend is, the efficacy can vary greatly if you use other mood-enhancin...
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How do I see my recent order history?
You can log into your account on our homepage by clicking the Login or Account button in the upper right-hand corner. Once there, you can view your order history under Orders If you need to find...
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Does TRĒ House accept Paypal?
We take many forms of payment. Visa, American Express, tickets to The Grateful Dead’s Cornell 5/8/77 Show, a time machine to get to The Grateful Dead’s Cornell 5/8/77 Show.Unfortunately, Paypal is ...
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Where will my order be shipped from?
Your order will be shipped from our facility in the central United States.
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Why is my Order on "Hold"?
If you notice that the status of your order is currently on "hold," it generally means that our team is looking into the details and your order is not yet processing. Please allow some time for ou...
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Can I change the frequency on my subscription?
You can easily manage how often you'd like to receive your subscription by visiting your My Account page. Just look for the Subscriptions section.Under Subscriptions, you can select Edit on the pro...
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How many mg of the proprietary blend are in each product?
Syrup 50mg per bottle, each bottle contains 23 servings. Gummies 2mg of the blend per gummy. Each bag contains 15 gummies Chocolate Bars 1.5mg of the blend. Each bar contains 15 squares
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Why can't I see my saved payment method at checkout?
Payment methods can only be saved for Subscription Orders. For a faster checkout experience, you can log in or sign up for Shop Pay, which saves your payment method. To assign a payment method fo...
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Which locations can you ship to?
To purchase from TRĒ House, you must be 21 years of age or older. All online orders require either age verification via AgeChecker (free!) at the time of checkout or Adult Signature Service ($7 fee...
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A product is out of stock. When can I order it?
If you’re interested in ordering a product that’s currently out of stock, all you have to do is join the waitlist we provide for the product! Once that baby’s back in stock, we’ll shoot you an emai...