Veronica - Customer Service Manager
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Recent activity by Veronica - Customer Service Manager-
How do I reset my password?
Logging in is now easier than ever no usernames or passwords to remember. Just enter your email, grab the magic code we send you, and you’re in! For instructions on how to log in, visit this link here
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Will you charge sales tax on my order?
At the moment, we’re applying sales tax to the following states: ArkansasArizonaCaliforniaFloridaGeorgiaIowaIllinoisIndianaKansasKentuckyMassachusettsMichiganMinnesotaNorth CarolinaNorth DakotaNeb...
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How long will my order take to arrive?
We strive to get our orders shipped as fast as possible and can often ship same-day. That being said, we ask that you allow 24–48 hours (not including weekends or holidays) to be processed and ship...
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What is Age Checker?
We want your TRĒ House shopping experience to be as chill as our THC goodies. So, we’ve made it as easy as possible to verify your age, so that you can legally purchase our epically elevated produc...
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How can I skip my next Subscription payment?
You can easily manage your subscription by visiting your My Account page. Just look for the Subscriptions section. Under Subscriptions, you can select Skip, or you can reschedule it for date that w...
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Can supplements or medications affect how well the Mushroom products work?
Our natural nootropic mushroom blend is super powerful and has incredible mood-enhancing benefits. However, as powerful as our blend is, the efficacy can vary greatly if you use other mood-enhancin...
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How do I see my recent order history?
You can log into your account on our homepage by clicking the Login or Account button in the upper right-hand corner. Once there, you can view your order history under Orders If you need to find...
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Does TRĒ House accept Paypal?
We take many forms of payment. Visa, American Express, tickets to The Grateful Dead’s Cornell 5/8/77 Show, a time machine to get to The Grateful Dead’s Cornell 5/8/77 Show.Unfortunately, Paypal is ...
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Where will my order be shipped from?
Your order will be shipped from our facility in the central United States.
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Why is my Order on "Hold"?
If you notice that the status of your order is currently on "hold," it generally means that our team is looking into the details and your order is not yet processing. Please allow some time for ou...