Veronica - Customer Service Manager
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Recent activity by Veronica - Customer Service Manager-
What is the Sezzle Payment Option?
Sezzle is a payment solution that allows you to buy now and pay later with no interest, allowing you to split your order into four interest-free payments over 6 weeks. There are no fees if you pa...
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Do you offer free shipping?
We sure do! If your order is $99+, after you’ve applied any discounts or coupon codes— you automatically qualify for free shipping. 🙌 *Free Shipping methods are sent via USPS Ground Advantage (5-...
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What is the Signature Service Fee?
We want your TRĒ House shopping experience to be as chill as our THC goodies. Since you need to be at least 21 years old to purchase TRĒ House products, we offer Age Checker and a Signature Service...
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My discount code is not working on my subscription order
If you have a non-subscription product in your cart, the discount will only be applied to the non-subscription products. Discounts and promotion codes cannot be applied towards subscription items a...
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Do these mushroom products contain psilocybin?
No. They do not contain psilocybin or amanita. This blend is specially created to enhance feelings of mild euphoria along with the energizing effects one can typically experience with adaptogenic m...
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How do I reset my password?
Logging in is now easier than ever no usernames or passwords to remember. Just enter your email, grab the magic code we send you, and you’re in! For instructions on how to log in, visit this link here
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Will you charge sales tax on my order?
At the moment, we’re applying sales tax to the following states: ArkansasArizonaCaliforniaFloridaGeorgiaIowaIllinoisIndianaKansasKentuckyMassachusettsMichiganMinnesotaNorth CarolinaNorth DakotaNeb...
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How long will my order take to arrive?
We strive to get our orders shipped as fast as possible and can often ship same-day. That being said, we ask that you allow 24–48 hours (not including weekends or holidays) to be processed and ship...
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What is Age Checker?
We want your TRĒ House shopping experience to be as chill as our THC goodies. So, we’ve made it as easy as possible to verify your age, so that you can legally purchase our epically elevated produc...
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How can I skip my next Subscription payment?
You can easily manage your subscription by visiting your My Account page. Just look for the Subscriptions section. Under Subscriptions, you can select Skip, or you can reschedule it for date that w...