Veronica - Customer Service Manager
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Recent activity by Veronica - Customer Service Manager-
Am I able to make a one time purchase?
If you sign up, you get get 25% off every order — and FREE shipping! Plus, you're in control! Skip, pause, or cancel whenever you feel like it. If you prefer a one-time splurge, no problem! Just cl...
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Am I able to add, remove or modify the items in my subscription?
If you need help modifying the items in your subscription, please contact our Customer Support team at Info@TREHouse.com or call 855-873-5633.. Alternatively, you can use the live chat feature on o...
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How can I change the Shipping Address on my Subscription?
Updating your shipping address in your account will not automatically change the address on your subscription order. To update the shipping address for your subscription, please reach out to our Cu...
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How many mg of the proprietary blend are in each product?
Syrup 50mg per bottle, each bottle contains 23 servings. Gummies 2mg of the blend per gummy. Each bag contains 15 gummies Chocolate Bars 1.5mg of the blend. Each bar contains 15 squares
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Which locations can you ship to?
To purchase from TRĒ House, you must be 21 years of age or older. All online orders require either age verification via AgeChecker (free!) at the time of checkout or Adult Signature Service ($7 fee...
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Can I make changes to my payment method for my subscription?
You can easily manage your subscription by visiting your My Account page. Just look for the Subscriptions section. Under Actions, you can select change payment to edit, remove or modify your p...
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How can I skip my next Subscription payment?
You can easily manage your subscription by visiting your My Account page. Just look for the Subscriptions section. Under Actions, you can select skip payment.
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How do I cancel my subscription?
You can easily manage your subscription by visiting your My Account page. Just look for the Subscriptions section. Under Actions, you can select cancel, or skip payment. Once your subscript...
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How do I remove a free gift or sample from my cart?
To remove a sample or free gift from your order, simply click the “x” to the right of the item in your cart. It works exactly as if you added an extra item to your cart and wanted to remove it.
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Are free gifts and samples subject to state shipping restrictions?
We wish that we could share our dank goodies with everyone. Unfortunately, some states restrict what we can and cannot send to your address. If you’re not sure what the laws are in your area, check...